In my review of certain LinkedIn groups, Kathryn Bingham on Defense and
Aerospace Connections initiated a discussion with this topic – define the value of excellence (accessed 4/16/10).
Although I did not post a comment to that discussion, I am addressing herein three questions raised in her posting.
Individuals and companies frequently profess excellence as a personal or corporate value.
What does this mean to you and your organization?
Character – doing what one ought not what one wants.
What barriers exist to performing to / delivering excellence?
Character development is a life-long pursuit; no one every arrives. It is the only endeavor that I know of that can’t be blocked by either circumstances or another person.
What metrics enable measurement of excellence?
For character – there is one – conscience. If one has a clear conscience, that is the measure. If one has a guilty conscience or worst yet a seared one, excellence is precluded.
How would you motivate and improve on the continuum of excellence at your company?
Simply put, work on building character into all aspects of the organization.